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Questions about debit cards, credit cards, online banking or operations? Reach out for help.
Online Banking Questions
(859) 869-2999
Call during business hours.
Debit Card Loss or Theft
Online Account Opening Questions
(513) 486-3451
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Mastercard® Cardholder Loss or Theft
(855) 401-4743
Call 7 days a week, 24 hours a day.
Mastercard® Credit Card Customer Service
(855) 401-4743
Call 7 days a week, 24 hours a day.
Questions About Your Deposits
(859) 869-2999
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Report Fraud
Mastercard® Credit Card Platinum Benefits & ID Theft Claims
1-800-Mastercard
Call 7 days a week, 24 hours a day.
Questions About Your Loans
(859) 869-2960
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Order Checks
Mastercard® Credit Card Application Questions
Personal Wires
Routing Number
042102160
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